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Update to 3CX “Live Chat and Talk” adds improved features to keep your communication lines open

Your website is never closed, it can be visited at any time and from any location. Meaning that your visitors might need to contact you in the middle of the night or during a public holiday. If you’re not available to take the chat, you could miss out on a sales opportunity.

The latest version of 3CX Live Chat & Talk introduces an offline form mode, enabling you to keep your communication channel open even when you’re out of office. So while you and your team are catching up on some valuable leisure time, 3CX Live Chat & Talk acts as your off-hours virtual assistant.

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EasylifeIP™ VoIP On Premise

Overview of VoIP On Premise

 

On Premise VoIP telephone system

On Premise VoIP telephone system

Ideal for larger SMEs or those based from a single site but with all the benefits of VoIP technology and the mobility that offers; EasylifeIP VoIP On Premise leverages a more traditional model with an on-site phone system (IP-PBX)

Compare easylifeIP™ offers


Choice of handsets

Choice of handsets

The feature rich Fanvil X4 handsets with colour screens come as standard. Options for other handsets, call centre or conference solutions from Fanvil and Yealink. All our handsets are “open standards” and not proprietary which protects your investment


Flexibility

Flexibility

With VoIP, your telephone system is no longer contained within the walls of your office but reaches out without boundaries and subject only to a good internet connection. install VoIP handsets wherever you need them or make and receive calls as an “extension” in the field using our mobile apps


Unified Communications

Unified Communications

Knowing if your colleague is on the phone at home through presence information, a quick video meeting to discuss an issue or integration with your CRM or Outlook; Unified Communications drives efficiency and increases your team’s productivity. Integration with your website also increases customer and prospect engagement.


Included as standard in EasylifeIP™ VoIP On Premise

Handset

Handset

Business class handset with colour screen

The X4G is a feature-rich sip phone for business. The 4-Line IP Phone has been designed by pursuing ease of use in even the tiniest details. Dual 10/100/1000 Mbps network ports with integrated PoE are ideal for extended network use. Delivering a superb sound quality as well as rich visual experience. With second DSS color screen, the IP Phone supports up to 30 DSS keys which improve work efficiency. Using standard encryption protocols to perform highly secure remote provisioning and software upgrades.

General Features

Unlimited extensions
Call Logging
Call Forward on Busy or No Answer
Auto Attendant / Digital Receptionist
Voicemail/ Music on Hold
Central Phonebook
Call Transfer
Ring Extension and Mobile Simultaneously
Automatic Pickup on Busy
Call Parking / Pickup
Intercom/ Paging

Management and Scalability

Web-based Management Console
Real Time Web-based System Status
Easy Backup and Restore
VMware / Hyper-V Compatibility
Scheduled Backup

Unified Communications

See the Presence of Your Colleagues
Receive Voice Mail via Email
Setting Up Conference Calls
Click2Call Extension
Receive Faxes via Email as PDF
Web video confrencing

Read more

Call Center / Contact Center

Call Recordings Search
Call Recordings Management
Call Queuing
Call Recording
Advanced Call Reporting
Real Time Queue Statistics
Sync Phonebook with Microsoft Exchange
Real Time Queue Monitoring and Wallboard

Mobility

Android App
iOS App
Windows App
Mac App
Web client

Application Integration

Office 365 / Outlook
Salesforce
Microsoft Dynamics
Google Contacts
Zendesk
Freshdesk

Read more


Optional accessories for your new system

Call Centres

Call Centres

Conference Call

Conference Call

Walkabout

Walkabout


  • EasylifeIP™ VoIP Cloud Phone or On-Premise?

    Same great feature set, but delivered based on your businesses technical and organisational cirumstances. Which is best for you?

    Speak to one of our consultant technicians to discuss your situation and requirements

    Call us today on 0330 016 5840

 

 

EasylifeIP™ VoIP Cloud Phone

Overview of VoIP Cloud Phone

 

Cloud hosted VoIP telephone system

Cloud hosted VoIP telephone system

Perfectly suited for smaller offices, those with a distributed workforce or multi-site organisations; EasylifeIP™ VoIP Cloud Phone provides enterprise class telephony, mobility and flexibility at small business prices.

Compare easylifeIP™ offers


Choice of handsets

Choice of handsets

The feature rich Fanvil X4 handsets with colour screens come as standard. Options for other handsets, call centre or conference solutions from Fanvil and Yealink. All our handsets are “open standards” and not proprietary which protects your investment


Flexibility

Flexibility

With VoIP, your telephone system is no longer contained within the walls of your office but reaches out without boundaries and subject only to a good internet connection. install VoIP handsets wherever you need them or make and receive calls as an “extension” in the field using our mobile apps


Unified Communications

Unified Communications

Knowing if your colleague is on the phone at home through presence information, a quick video meeting to discuss an issue or integration with your CRM or Outlook; Unified Communications drives efficiency and increases your team’s productivity. Integration with your website also increases customer and prospect engagement.


Included as standard in EasylifeIP™ VoIP Cloud Phone

Handset

Handset

Business class handset with colour screen

The X4G is a feature-rich sip phone for business. The 4-Line IP Phone has been designed by pursuing ease of use in even the tiniest details. Dual 10/100/1000 Mbps network ports with integrated PoE are ideal for extended network use. Delivering a superb sound quality as well as rich visual experience. With second DSS color screen, the IP Phone supports up to 30 DSS keys which improve work efficiency. Using standard encryption protocols to perform highly secure remote provisioning and software upgrades.

General Features

Unlimited extensions
Call Logging
Call Forward on Busy or No Answer
Auto Attendant / Digital Receptionist
Voicemail/ Music on Hold
Central Phonebook
Call Transfer
Ring Extension and Mobile Simultaneously
Automatic Pickup on Busy
Call Parking / Pickup
Intercom/ Paging

Management and Scalability

Web-based Management Console
Real Time Web-based System Status
Easy Backup and Restore
VMware / Hyper-V Compatibility
Scheduled Backup

Unified Communications

See the Presence of Your Colleagues
Receive Voice Mail via Email
Setting Up Conference Calls
Click2Call Extension
Receive Faxes via Email as PDF
Web video confrencing

Read more

Call Center / Contact Center

Call Recordings Search
Call Recordings Management
Call Queuing
Call Recording
Advanced Call Reporting
Real Time Queue Statistics
Sync Phonebook with Microsoft Exchange
Real Time Queue Monitoring and Wallboard

Mobility

Android App
iOS App
Windows App
Mac App
Web client

Application Integration

Office 365 / Outlook
Salesforce
Microsoft Dynamics
Google Contacts
Zendesk
Freshdesk

Read more


Optional accessories for your new system

Call Centres

Call Centres

Conference Call

Conference Call

Walkabout

Walkabout


  • EasylifeIP™ VoIP Cloud Phone or On-Premise?

    Same great feature set, but delivered based on your businesses technical and organisational cirumstances. Which is best for you?

    Speak to one of our consultant technicians to discuss your situation and requirements

    Call us today on 0330 016 5840